I hope you had a great weekend
Here I am with this week’s tip of the week or more to the point; tip for the week.
We have all heard the quote:
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ― Maya Angelou
My question is “how do you practice emotional intelligence (EQ), making people feel great on a day-to-day basis?
The answer is in my "tip of the week", so try to have a go at it this week:
Find opportunities to give someone (maybe a different someone) a lollypop moment every day.
By this I mean, go up to someone who is unsuspecting and tell them they have mattered, do matter, or will matter to you as a friend or to the business.
We have all had someone in our lives that made a positive impact, haven’t we?
If you want to understand this further, try this exercise I did during coach training that helped me with understanding EQ.
Recall someone you loved being with when you were younger, a grandparent, a boss, a teacher any kind of role model. When you were with this person, what did they do that you liked so much? How did you feel around them? Think about the person's attitudes and behaviors.
I can almost guarantee this person listened to you, believed in you, challenged you, trusted, and respected you. Gave you time and full attention and treated you as an equal. More importantly, you very likely felt special, valued, confident, safe, cared for, supported, and around them you believed in yourself. They probably also made things fun to do.
Now I understand that not everyone’s daily activities can be fun, however, we can all make someone feel better about things happening at the moment.
Give someone a lollypop moment, go see them, send a text, email, or a “stick it” note, and tell them how much you appreciate them, for their efforts, something they have achieved, or the fact that you are just happy they are part of your team. Now that is a lollypop moment for them, and they will never forget how you made them feel.
To learn more about Lollypop moments check out this great 6 minute TED talk Lollipop moment
They are great things to do, not just as a leader, but as a good human being who wants to make people feel valued.
Have a great week
Richie Forde, Performance Coach and the Founder of Edge Coaching Services.